IGF 2014

More consumers now use their mobiles to go online to access information and services. Mobile plays a central role in driving economic growth and social opportunities. However, it is important that people can interact and access services in a trusted and secure environment that protects their online privacy.
Increasingly, mobile ecosystems acquire consumers’ data by default, while smartphones broadcast data by default. These ‘default’ positions challenge current data protection and privacy legal frameworks, and consumers’ ability to manage their privacy and online identities.
A key ingredient for strengthening trust in a mobile connected world is a user-centred privacy framework that applies to all digital and identity services whether in retail, healthcare, government, banking or any other sector.
The GSMA recently published global research showing trust matters and that mobile users want better transparency and choice over how their personal data are used. They also expect all companies accessing their data to treat their privacy consistently.
This workshop aims to bring together leading representatives from a broad spectrum of stakeholder groups to discuss privacy-related issues and ways to enhance mobile users’ trust.
Questions to address include:
• How can citizens – in both developed and developing countries – benefit from the responsible use of mobile-derived data?
• What are the key emerging issues and challenges of a mobile hyper-connected world?
• How can we ensure secure and trusted identities online?
• eds to be done to ensure consumers are able to access services in private, trusted and secure ways?
• What are the respective roles of law and industry self-regulation in enhancing trust?