Raúl Zambrano is Global Lead and Senior Policy Advisor on ICT for Development and e-governance team at the United Nations Development Programme's Democratic Governance practice, based in New York. For the past 20 years, he has supported the deployment and use of ICT in nearly 100 developing countries to foster development agendas and promote social inclusion, working together with national governments, the private sector and civil society organizations. Mr. Zambrano's current focus is on mobile technologies and social networks to enhance access to public information, to advance service delivery for under-served populations, and to promote the participation of stakeholders in public policy and decision-making processes. He is also working on open government and open data, and the use of cloud computing in developing countries.